Legal

Privacy Policy

Last updated: 4 July 2026

Placeholder notice: this page is a structural draft. The clauses below are generic and have not been reviewed by legal counsel. Replace with reviewed, compliant copy (including Digital Personal Data Protection Act, 2023 requirements and a named Grievance Officer) before relying on this page.

1. Information We Collect

When you make a reservation, submit an enquiry, or contact us, we may collect your name, email address, phone number, postal address, payment details, and stay preferences. Our website may also collect standard technical data such as IP address and browser type via analytics cookies.

2. How We Use Your Information

We use guest information to process bookings, respond to enquiries, personalise your stay, send booking confirmations, and, where you have opted in, share offers relevant to Diggi Palace. We do not sell guest data to third parties.

3. Cookies

Our website uses cookies to remember preferences and understand site usage. You can control cookies through your browser settings.

4. Data Sharing

We share information only with service providers who help us operate the property and website (e.g. payment processors, booking engines), and only to the extent necessary for them to perform their services.

5. Data Retention & Security

We retain guest data only as long as necessary for the purposes described above or as required by law, and apply reasonable technical and organisational measures to protect it.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at crs@hoteldiggipalace.com.

7. Grievance Officer

[Placeholder — Grievance Officer name, designation and contact details to be added.]

8. Contact Us

Questions about this policy can be directed to Diggi Palace, Shivaji Marg, C-Scheme, Jaipur, Rajasthan 302004, or crs@hoteldiggipalace.com.